Aster at Home

Aster DM Healthcare is one of the largest and fastest growing conglomerates in the MENA region covering a full spectrum of healthcare services that is not just limited to hospitals, clinics, diagnostic centers and retail pharmacies but also caters to healthcare services at your doorstep via Aster@Home.

Aster@Home, is a special service platform initiated by Aster DM Healthcare that aims to provide prompt and personalized high-quality home care services in the most efficient manner at the comfort and convenience of the patient in the Dubai & Sharjah Region

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What is Aster@Home?

Aster@Home is a dedicated team of highly experienced and expert doctors, nurses & other healthcare personnel who believe that, “Quality care must be within everyone’s reach”. It primarily offers premium service for non-emergency treatments, where a Doctor & Nurse physically visit and consult the patient at the convenience of their Home/Hotel/Office along with other allied home care services like Home Physiotherapy, Home Dialysis, Home Lab sample collection etc.

Services We Provide

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Doctor-On-Call

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Nurse On-Call

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PCR Test On-Call

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Vaccination On-Call

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Lab-test On-Call

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ECG On-Call

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Physiotherapy On-Call

Treatments Covered

  • First Aid
  • Wound dressing for minor cuts, bruises and burns
  • Fever
  • Upper respiratory tract infections
  • Common cold
  • Flu and pneumonia
  • Vomiting and diarrhea
  • Allergic reactions
  • Dizziness
  • Gastrointestinal and urinary tract infections
  • Muscle & lower back pain
  • Ear infections - Irrigation for Ear wax
  • Alcohol intoxication
  • Insect bite

We Do Not Cover

  • Major Accident
  • Major/surgical cuts (we provide first aid only)
  • Heart attack/cardiac arrest
  • Substance abuse (drugs)
  • Physical abuse, assault, or any other life-threatening injuries

How does Aster@Home work?

At Home/Office

CALL Aster@Home TO AVAIL THE SERVICES

ARRIVAL OF THE HOME CARE PERSONNEL

AT HOME/OFFICE DIAGNOSIS & CHECK-UP FOR AILMENTS/ SYMPTOMS

At a Hotel

REQUEST FRONT OFFICE/CONCIERGE FOR THE Aster@Home SERVICES

VISITING SLOTS TO BE CONFIRMED < 45 MINUTES

CONCIERGE REQUESTS MEDICAL PROFESSIONAL WITH ALL THE PATIENT DETAIL

MEDICAL PROFESSIONAL WITH COMPLETE MEDICAL EQUIPMENT VISIT THE HOTEL

SERVICE IS PROVIDE TO THE PATIENT.

Note: In case the guest needs additional medical procedures or laboratory investigations, information about the extra charges will be conveyed by the doctor. The procedure will then be carried out with the patient/guest’s approval. Payment should be made to the doctor by cash or credit card, and an invoice is issued to the patient. Patient will receive all medical documents pertaining to his/her consultation.

Frequently asked questions

Simply call Aster@Home (800 700 600) or visit the website to book an appointment. A medical professional will be at your home, hotel or workplace within 45 minutes.

Yes, the Aster@Home service can be availed throughout the Emirate of Dubai & Sharjah.

Yes, Aster@Home is available on all public and national holidays, Fridays, and weekends.

Yes, Aster@Home services are available throughout the day, 24X7.

It takes up to 45 minutes maximum after booking an appointment. Sooner, depending on the location of the patient.

We treat non-life-threatening emergencies like wounds, cuts, bruises, and sprains. For critical emergencies, please dial [04 440 0500] or 998 (Dubai Emergency Ambulance number). Refer to the above list of treatments and services covered by us.

In case of a life-threatening emergency please dial for an ambulance by calling 998.

Yes, you can. But in cases of non-availability of that particular doctor, another expert physician will be assigned to you by Aster@Home.

Depending on the locality of the doctor/medical professional, it is possible for them to reach you WITHIN 15 MINUTES ALSO if they are nearby.

Kindly scroll up for details on comprehensive list of services and treatments offered by Aster@Home.

Cash/Card/Online Payment (Link shared upon rendering service)

Report will be sent via e-mail or WhatsApp.

YES.

Yes, our Labs are authorized by UAE Health Regulatory Authorities to process samples and those are valid for Air Travel.

Yes we do cover insurance. Patient needs to share the Insurance details with the Call Centre Team in prior. Once service coverage & eligibility is checked, the service is given to the patient.